In today’s episode, we have our Guest Speaker: Lisa L Levy. In today’s episode, Lisa talks about Project Management which she advises starting with PEOPLE, enabling it with PROCESS and then leveraging TECHNOLOGY. She further talks about how many companies lose sight of the customer experience and explains when you understand the customer journey & then remap your processes to enable that journey & success of the customer, you can eliminate waste from the organization in terms of efforts with no value. She reinforces the importance of the ‘Voice of the customer’, we need to know what the customer wants to solve their problem.

She also talks about Experimentation Mindset; Experimenting with new ideas, iteratively testing, and implementing what works. Learning from what doesn’t!

Lisa is the founder of Lcubed Consulting. A company that helps entrepreneurs “future-proof” their business operations by building an adaptive culture and structure. Her secret sauce to success is leveraging key elements of Project Management, Process Performance Management, Internal Controls, and Organizational Change Management to build teams with the skills and capabilities to drive strategic results.

Do listen to this episode of the 4P Management Podcast to get a full view of the conversation.

You can reach out to Lisa @ https://lcubedconsulting.com/

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