Treat people as people first - and employees second.

Have you ever borrowed (or lent) an item and had it returned in bad condition? Turn it around...

Thanks yous and other notes of appreciation are harder to do if hand-written, so make the extra effort and do it.

We've all heard that "later never comes." This is never more true than when you plan to offer praise...

Pay attention to what they need; get a great idea from this episode!

Make it a habit to respond with humor.

What would they buy for themselves, but still appreciate from someone else?

What would someone not buy for themselves, but appreciate from someone else?

What does it mean to "go first" in your job? Here are some great ideas!

Who would be surprised and delighted to hear from you? Let people know you care enough to remember them.