This week’s top story: How customer success aids fraud prevention, with Tyler Lilya, Director of Customer Success at Kount. Also this week, we discuss several instances where enhancing the customer experience also opens the door fraudsters, including eBay’s entry into accepting cryptocurrency as a payment option, Kroger’s pilot program for grocery delivery by drone, Alaskan Salmon’s first-of-its-kind direct-to-consumer waitlist and Facebook’s vision for VR hinging on easier and more seamless payments. #Kount5in5