Show notes
In this episode of the 55+ Travelers: Arriving & Thriving Audio Conference join Sensory Friendly Solutions Founder Christel Seeberger, and guest hosts Sophie Yang and Christopher Basmadjian, occupational therapy students, as they take a deep dive into the extensive expertise of Lynn Leblanc, Executive Director, New Brunswick Deaf and Hard of Hearing Services Inc. Lynn teaches listeners about the challenges of hearing loss along with the simple solutions that make communication easier for mature travelers. Episode Guide 0:21 Special Guest Lynn Leblanc0:49 How Lynn got involved with the Deaf Community2:28 Lynn's role as the Executive Director of the NB Deaf & Hard of Hearing Services Inc.5:16 Programs & Services Offered by the NBDHHS8:01 Lynn's Experience Working at the NBDHHS11:02 Avoiding Isolation for Deaf Individuals13:16 Traveling with hearing loss: A Client Example16:01 How owners & operators can make their guests more comfortable18:05 The Baby Boomer Population18:45 Creating a great customer experience20:01 Airports and Hearing Accessibility23:35 Significant challenges for hard of hearing travelers28:38 Hearing aids don't always solve the problem30:06 What's important for restaurants and businesses to know about hearing aids?32:32 You are going to be including a whole lot more people by nature, by trying to include this one group.36:30 COVID-19 and the impact on the hard of hearing39:40 What are non-manual cues and why are they important45:28 The difference between someone who is hard of hearing and someone who is completely deaf50:50 Lynn's tips for tourism and restaurant operators.56:15 Thank you, Lynn Leblanc!Sign up for the Sensory Friendly Solutions newsletter to receive sensory-friendly tips and strategies delivered straight to your inbox.Connect with us on any of our social platforms:FacebookInstagramLinkedInTwitterYouTube