This week we are down to 2. With the help of a great listener question, Fergus from Barefoot,Sydney pushes Joe and Mike to discuss customer education and how to embody quality as a coffee professional to help define what is and isn't specialty. We chat hiring staff and for longevity and what's challenging about it. And last but not least our we inform you of changes to our excellent coffee menu for next week.Please comment below with anything you'd like us to discuss next week!