What is a coach and why is coaching an important skill to have at work? Pilar talks to Phil Hayes, Chairman of Management Futures.

00.31 Pilar talks a bit about coaching and how our new attitude to work has enabled this profession to grow. (Transcript below.) 09.10 Phil explains what coaching is. 14.30 How leadership in organisations has changed in the past years and how coaching can become an integral part of management. 21.50 Social value in organisations and inclusivity. 24.35 The importance of self-awareness and values.

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