On this episode of 21st Century we are exploring and aim to understand how humanising IT services are designed and supported (hang in there)! It sounds confusing I know and it is, however Katrina is here with some interesting insight.
Katrina Macdermid is rapidly becoming globally identified as a Human Centred ITIL Service Design Expert presenting her unique concepts both locally and internationally to IT Professionals.
On this episode we chat about:

 •What is ITIL
 •Women in the tech world
 •Drive less cars, robots and the future
 •Technology revolution verse the industrial revoluation

Host: Jenna Watts
Editor: John Rowland Media Productions

049: Holistic medicine with Dr Michelle Woolhouse

On  the 21st Century Women podcast, we find and share the stories of fabulous women doing fabulous things.  Expect to go on a journey as we celebrate women, unfold genuine insight, have a laugh and talk about whatever we want...judgement free.