In Episode 11 of the 21st Century Physio Podcast, Jack O'Brien from Clinic Mastery Brings You Into The 21st Century.In this episode, we discuss:- Why you need to become your patients most trusted advisor and how you can do that- How to improve your patient experiences to create raving fans and thriving practices- Why you need to use video to help promote your business- The key things you need to know about your business to make better decisions- What physiotherapy is going to look like in the futureTo find out more about Jack and Clinic Mastery, head to www.clinicmastery.comTo watch this episode, head to courses.matassessment.com/blog/011