Your organizational culture determines &quot;how stuff gets done around here.&quot; Your culture creates expectations for both the customer experience and the employee experience.  In episode 50, Jim and Matt discuss their views on how important this is to business.

I'm your huckleberry

Each week we take one topic that we are passionate about and dive into it for 20 minutes: leadership, hustle, customer experience, building strong teams... We are James Mayhew and Matt Phippen and we first connected over bicycles and beer. It's our desire to make a difference in the lives of others by sharing stories, experiences and lessons we’ve learned. We're at our best early in the morning as we hang out at local establishments and bring our coffee conversations to you. Two guys.One topic.Twenty minutes