<p>Wouldn&apos;t it be awesome to build a chatbot that can automate customer service? Over at China Admissions we have created a chatbot called Marco Polo. With ChatGPT we have created the second version which has successfully automated 95% of our customer service inquiries.<br/><br/>https://richcoward.com/how-to-build-a-chatbot-to-automate-customer-service/</p><a rel="payment" href="https://www.buzzsprout.com/1887471/support">Support the show</a>

How to focus - 7 things I've learnt

What will the world and education look like in 2030? In this podcast I talk to some interesting people that we can learn from and who can inspire us. Education is the most important tool that can change the world. It not only brings out more opportunities, and generates the economy and wealth, it is also extremely important for solving problems and peace. What conflict can't be solved by better education and mutual understanding?