2000 Books for Ambitious Entrepreneurs - Author Interviews and Book Summaries
2000 Books for Ambitious Entrepreneurs - Author Interviews and Book Summaries
Mani Vaya
202[Social Skills] Crucial Conversations - Patterson, Grenny | How to handle the most difficult and challenging conversations
9 minutes Posted Aug 30, 2019 at 9:13 am.
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Big Ideas in this book summary of Crucial Conversations: 

  • How to handle difficult conversations when tempers are flaring and stakes are high
  • How to handle emotionally charged situations
  • How to make it safe to talk about anything
  • How to be persuasive and not abrasive

Lists of 10 Best books: https://www.10books.org

3 Bonus Ideas from Crucial Conversations: https://www.2000books.com/summary