Vonnie Alexander was one of the four partners who founded Kitcatt Nohr Alexander Shaw - one of London's best known agencies, in its day. But what did she do next? Here, she talks about how everything she'd learnt and done in her agency career helped her become a highly successful and sought after coach - though it's not quite as simple as that, as you'll hear. If you've ever found yourself wondering how to deal with a tricky colleague or a difficult situation, listen to Vonnie (and probably call her in). Highly enlightening.