What else would you do on Father&apos;s day other than discuss quality and process...but with your dad! Listen to my interview with former Quality manager and trainer Bert Jones as we talk about what has changed and what hasn&apos;t in the last 50 years in quality and processes. Ultimately, the customer still defines what quality means, and this applies to what they receive, but also how you interact with them.

Your customer doesn't care about your process!

We talk People, Projects, Process, Performance (but in an interesting and fun way). Are you tired of hearing "Work smarter, not harder" or our favourite "Just give 110%" with no real helpful guidance and what that means or even where to start? We can help you improve things and have some fun while we do it. This is a show that gets down to real stuff you can use in your work and life. We explain the jargon and get back to simply getting results. Reduce the frustration, do things easier, faster, less costly, and definitely more enjoyably. With more than 25 years experience each, Nathan and the team have learned a few things through successes, mistakes and no small amount of head shaking, eye rolling, and laughter. Pull up a coffee, or something stronger, and listen to real stories and advice from professional coaches. project managers, engineers, accountants and just generally useful people to have around. It's not about giving 110%. It never was!It's about looking for ways to be that bit more effective today than you were yesterday. Relax, join us, and even help us improve! Contact us at media@improvabilitysolutions.com