Donna Lichaw (https://www.donnalichaw.com/), author of The User&apos;s Journey: Storymapping Products that People Love, talks about how the classic storytelling structure applies to the way people use products and the way that teams design them. Follow @TechCommUAH or email Ryan Weber at ryan.weber@uah.edu for more information about the show.

Dr. Jason Swarts on User Help in the Wild

10-minute interviews with technical communication practitioners, scholars, and innovators. Hosted by Dr. Ryan Weber at the University of Alabama in Huntsville. Visit https://tenminutetechcomm.com/ for transcripts and more information! Contact Ryan Weber at rw0019@uah.edu with questions, comments, or feedback!