Guest: Brendan Lilly, Director Ecommerce, F.W. Webb CompanyHost: Andrew Figgins, Founder, AOV Lab Episode Synopsis:Brendan shares his experience operating team &#8220;FAQs and FUDs&#8221; team sessions, as a way to engage his Ecommerce team in improving the customer experience. Transcript: [

] Andrew: Hello Ecommerce fans, and welcome to&#160;10-Minute Ecom, an AOV Lab podcast. Every episode, we break down a new and different tactic that can help you improve your ecommerce KPIs (key performance indicators). I’m your host, Andrew Figgins, and like most of you, I am an e commerce professional. You may know me as the founder of AOV Lab, the [&#8230;]

S01 E12 - Ecommerce SVP Justin Christianson on How to Listen to Customers & Split Test

Ecommerce professionals share tips and tactics that they've personally seen work to increase digital revenue, website conversion, customer loyalty, etc. 10-Minute Ecom is the most valuable podcast in the world for Ecom professionals!